This service-orientated culture is centred around creating a personalised experience for each individual guest. Matthew Dixon, the general manager of The Corinthia London, explains it as, “We think of each team member as a craftsman: each person, from the hotel manager to the doorman and from the spa therapist to the room attendant, is responsible for their own ‘craft’. Their craft is defined by authenticity, understanding, knowledge, passion and a distinctive ambition to succeed, offering the best possible experience for every guest”.
As far as the eye can see, this philosophy rings true here. For those sleeping beauties out there, you will be pleased to hear that The Corinthia London offers a unique and flexible check-in and check-out policy, which dispenses with traditional hotel restrictions. So no getting up early or mad rush packing up your things here. And if your beauty rituals extend to a penchant for pampering sessions, take note: all guests have complimentary access to use the Thermal Floor in the spa, ESPA Life at Corinthia London. Including a vitality pool with massage jets, ice fountain, heated marble loungers, swimming pool, steam room and a glass amphitheatre sauna, you can turn a trip to the spa into an all-day pampering session. As well as the amazing Thermal Floor, ESPA Life offers a fully-integrated wellness approach alongside the luxury spa experience. It has been lauded as the best spa in the UK and, with its shimmering surrounds, gym, pool, delicious food, wide range of treatments, plus access to complimentary therapists, it quickly becomes apparent why this is the spa to visit.
If that’s not enough to make you want to visit, then let us tell you about the high point: eating and drinking. There are two restaurants – The Northall and Massimo Restaurant and Oyster Bar. The former serves high-class, seasonal British food while the latter specialises in seafood. It goes without saying that The Corinthia London is not the cheapest place to rest your weary head, so at they very least, do yourself a favour and sample pastry chef Claire Clark’s afternoon tea service or enjoy a cocktail prepared by one of the genius mixologists at the very glamorous Bassoon Bar.